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  1. MusicBrainz Server
  2. MBS-8588

Improve ContactUs page

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Normal
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 2015-11-02
    • Component/s: User interface
    • Labels:
      None

      Description

      On a frequent basis people contact us with the following requests:

      1. Can I license track X from you?
      2. I would like sell you service Y.
      3. You are illegally distributing my music!

      These requests waste our time and we should upgrade our ContactUs page. Please:

      1. Migrate the ContactUs wiki page to a template page.
      2. Remove the "Would you like to sell us some Advertising or other service?" section
      3. By default do no show the email addresses, instead show the text and button shown below
      4. If the user clicks the button, then reveal only the support@musicbrainz.org email address in a font larger than the others.
      5. Below the email address show "If you disregard this agreement and contact us about one of the disallowed topics, we reserve the right to make fun of you."
      6. Add a redirect from ContactUs -> <new page>

      The text to be shown on the bottom of the new Contact Us page:

      Please do not contact us with the following topics, since we cannot help you with these topics:

      • We cannot license any of the music listed in MusicBrainz, since we have neither the music itself nor the rights to license the music.
      • We are not distributing any of the music listed in MusicBrainz.
      • We are not interested in your advertising, SEO optimization, or software monetization services. Please do not offer us any services!

      [ I agree that I will not contact you regarding the topics above ]

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            • Assignee:
              roman Roman
              Reporter:
              rob Robert Kaye
            • Votes:
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              Dates

              • Due:
                Created:
                Updated:
                Resolved:

                Packages

                Version Package
                2015-11-02