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  1. Picard
  2. PICARD-3036

"Picard has encountered an error with the release" ... Continuously

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Normal Normal
    • None
    • 2.13.3
    • Lookup & Match
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    • Windows 10, Music Brainz Picard, Dell Latitude (current)

      I'm new to Music Brainz Picard, so kindly bear with me ...

      I've been using (MBP) for about a year and haven't had any issues (gold/silver album icons) when submitting tracks for tagging, regardless of the total amount of tracks submitted in one sitting (25-200+) in total.  Until recently I've been receiving the (RED Album Icon) "Picard has encountered an error with the release"... 

      I haven't made any hardware changes to my laptop and even tried uninstalling/reinstalling MBP, to no avail.

      I also attempted to "Reset All" changes I made in the Options window, but continue to receive numerous RED Album Icons. Should this be considered a major issue? 

          [PICARD-3036] "Picard has encountered an error with the release" ... Continuously

          Probably same as PICARD-3047 (Cover art loading fails)

          Philipp Wolfer added a comment - Probably same as PICARD-3047 (Cover art loading fails)

          RebootFM.com Any details on this? Otherwise I'll close this ticket as it's not possible to provide any meaningful feedback without knowing the actual error.

          Philipp Wolfer added a comment - RebootFM.com Any details on this? Otherwise I'll close this ticket as it's not possible to provide any meaningful feedback without knowing the actual error.

          Please post the output of Help > View Error/Debug Log here. Any error encountered during the loading will be logged there.

          You can also inspect individual albums to see the reason for an error. RIght click on the release and select Info. For albums with loading errors there should be a error tab with additional details in the info dialog.

          Philipp Wolfer added a comment - Please post the output of Help > View Error/Debug Log here. Any error encountered during the loading will be logged there. You can also inspect individual albums to see the reason for an error. RIght click on the release and select Info. For albums with loading errors there should be a error tab with additional details in the info dialog.

            Unassigned Unassigned
            RebootFM.com Baron E
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              Created:
              Updated:

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