After posting this, I enabled the debug log. However, it hasn't happened again.

I wouldn't call the network unstable, but there are two relevant pieces.

One is a software VPN. I can't access the smb while the VPN is enabled. A 'Picard move' errors out while VPN is active, and I do not lose files.

The second is that occasionally when connecting to the smb share from file manager, I am asked to authenticate. Picard doesn't ask to authenticate. A Picard move errors out without telling me there is an auth issue and I do not lose files.

It's possible I lost the files in one of the above scenario. But as I said, that doesn't usually happen. I guess it would be nice if Picard could be aware of auth (vpn aware might be asking too much, yeah?)

Anyway at this point I hope it never happens again. Question mark cross your fingers. Thanks for reading.

etch20 Hello, are you still facing the issue? Could you please share the debug log here?

If moving the file fails you should see the file icon change into an error icon in Picard. If moving the file works without an error and the move is indicated as successful either the file is actually somewhere or if not this would indicate some serious problem with the filesystem or something.

If you can reproduce this can you please enable debug logging and redo such file move and share the full debug log here? See https://picard-docs.musicbrainz.org/en/troubleshooting/troubleshooting.html#getting-a-debug-log for how to enable debug logging.

import shutil
import os

def move_file(src, dst):
    try:
        shutil.move(src, dst)
        if not os.path.exists(dst):
            raise Exception("File not found in destination")
    except Exception as e:
        print(f"Error moving file: {e}")
        

1. the above code can help to resolve the issue. It helps in error handling and verifying transfers.

Hi, this is my first post as well. 

The issue could be because the network connection isn't stable enough. Network instability can often hinder file transfers. If you have a stable connection, the issue could be related to the version of Picard you are using. Please make sure it is the latest one. The newer version may contain fixes for issues related to file handling. 

Checking the SMB share configuration can also be helpful. Please ensure that the credentials match and permission settings are proper. 

If the problem isn't due to any of the discussed issues, it may help if the following piece of code is added to the code base:

import shutil
import os

def move_file(src, dst):
    try:
        shutil.move(src, dst)
        if not os.path.exists(dst):
            raise Exception("File not found in destination")
    except Exception as e:
        print(f"Error moving file: {e}")
         

This helps in error handling and verifying transfers.

Hope I have been helpful