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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: Normal
    • None
    • Affects Version/s: 2.13.3
    • Component/s: Media Player
    • None
    • Environment:
      Windows 11

      The internal media player in MusicBrainz Picard 2.13.3 fails to play audio files on Windows 11, displaying an error in the log: `W: 13:53:22,217 ui/mainwindow.set_statusbar_message:471: Interne Wiedergabe: Fehler, code=1, msg=`.

      Steps to Reproduce:
      1. Open MusicBrainz Picard 2.13.3.
      2. Load an audio file (e.g., MP3 or FLAC) into Picard.
      3. Select the file and click the "Play" button in the media player interface.
      4. The media player does not start, and no audio is played. The log shows the error mentioned above.

      Expected Behavior:
      The internal media player should play the selected audio file without issues.

      Actual Behavior:
      The media player fails to play the file, and the log reports: `W: 13:53:22,217 ui/mainwindow.set_statusbar_message:471: Interne Wiedergabe: Fehler, code=1, msg=`. No further error message is displayed in the UI.

      Environment:

      • Operating System: Windows 11 (Build [Insert your Windows build, e.g., 24H2, find it via Settings > System > About])
      • Picard Version: 2.13.3
      • File Formats Tested: [e.g., MP3, FLAC, or specify the formats you tested]
      • Other Software: [e.g., K-Lite Codec Pack installed, or none]

      Additional Information:

      • The issue occurs consistently with [specify file types, e.g., MP3, FLAC, or all tested files].
      • The audio files play correctly in other applications (e.g., Windows Media Player, VLC).
      • I have verified that the media player is enabled in `Options > Media Player`.
      • [Optional: Mention troubleshooting steps, e.g., "Reinstalled Picard, checked for missing codecs, ensured fpcalc is installed."]

      Logs:
      ```
      W: 13:53:22,217 ui/mainwindow.set_statusbar_message:471: Interne Wiedergabe: Fehler, code=1, msg=
      ```
      [Attach the full log file from `Help > View Log` if possible, or note if this is the only relevant entry.]

      Attachments:

      • [Optional: Attach a screenshot of the issue, the full log file, or a sample audio file if relevant and non-sensitive.]

      Additional Comments:
      I suspect this may be related to codec issues or the internal media player configuration in Picard on Windows 11. Please let me know if additional details or testing is needed to diagnose the issue.

            Assignee:
            Unassigned
            Reporter:
            bumble-i3
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved:

                Version Package