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  1. Picard
  2. PICARD-437

Picard can have problems saving files to network shares on Windows 8(?) when embedding cover art

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Normal
    • Resolution: Fixed
    • Affects Version/s: 1.2
    • Fix Version/s: 1.3
    • Component/s: Cover Art, Tags & Metadata
    • Labels:
      None
    • Environment:
      Windows 8
      CIFS/SAMBA network share on a Synology 212j NAS

      Description

      Picard sometimes gives odd "Permission denied" errors when trying to save files on a NAS/network share on Windows.

      It fails regardless of save, save+rename, save+rename+move combinations; but the issue is saving tag changes to the file where the file is on a network path location.

      E: <sip.voidptr object at 0x0379DE90> 15:00:09 Traceback (most recent call last):
        File "picard\util\thread.pyo", line 58, in run_item
        File "picard\file.pyo", line 167, in _save_and_rename
        File "picard\formats\mp4.pyo", line 201, in _save
        File "mutagen\__init__.pyo", line 134, in save
        File "mutagen\mp4.pyo", line 291, in save
        File "mutagen\mp4.pyo", line 344, in __save_existing
        File "picard\formats\__init__.pyo", line 70, in _insert_bytes_no_mmap
      IOError: [Errno 13] Permission denied
      

      The error is always like the above, and always in _insert_bytes_no_mmap,

      Workaround #1: Move the files to C: first, and have Picard save+rename+move files onto NAS.
      Workaround #2: Disable embedding of cover art.

      I have only ever seen this error with mp4s, not mp3s, but that might be coincidence.

      Test file, in case it matters: http://www.mediafire.com/?0m0jg1x5yzan9ic (all files in an album typically fail together)

      It seems to have something to do with the cover art linked to the release release.

      Using the old "cover art downloader" plugin
      Tagging against http://musicbrainz.org/release/f5e332c9-df5e-4ad9-9a5e-f23c5be4e43a - OK (20kb first front cover art image)
      Tagging against http://musicbrainz.org/release/a7c4ca53-fa6e-4918-897f-e2f9c4d2ed61 - PERMISSION DENIED (135kB first front cover art image)

      With the inbuilt cover art downloading in Picard 1.2 both releases fail. I think this is because the 2nd image for the first release above is also a large image (635kB).

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              • Assignee:
                bitmap Michael Wiencek
                Reporter:
                voiceinsideyou voiceinsideyou
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                Dates

                • Created:
                  Updated:
                  Resolved:

                  Packages

                  Version Package
                  1.3